Prepared for Foster City Medical Center · 2026 Strategy Review · Confidential — not for distribution
Remote Care Service Line Strategy · Prepared for Foster City Medical Center

Turn the Panel You Already Manage Into a Profit-Generating Service Line.

The hypertension, type 2 diabetes, heart failure, CKD, and COPD patients your clinicians already care for can generate a recurring, margin-positive revenue line — with the enrollment, device, monitoring, and billing workload carried by CoachCare, not your staff.

$0
24-Month Net Reimbursement
$0
24-Month Practice Margin
0
Hospitalizations Avoided
0
Unique Patients in Active Remote Care at Month 24

Two counts, two different jobs. The headline is 1,239 deduped unique patients at month 24; the enrollment chart and the calculator show 1,900 active program enrollments, because a patient on both RPM and CCM is one patient but two enrollments.

What You've Already Built

2026 Starts From a Position of Strength

Foster City Medical Center is not starting from zero. The practice already carries the two hardest assets in value-based primary care: a longitudinal Medicare panel it actually manages, and verified participation in two-sided shared-savings risk. What's missing is the service line that converts both into recurring revenue.

✓ Verified

Shared-Savings Participant — ENHANCED Track

Foster City Medical Center appears in the CMS PY2026 Medicare Shared Savings Program participant file under ACO A2098, "The Accountable Care Organization, Ltd." — the ENHANCED track, the program's highest two-sided risk level.

✓ In Place

Physician-Owned & Independent

Full-spectrum primary care plus walk-in urgent care under one roof in Foster City — no hospital owner, no private-equity sponsor. This strategy is built to keep it that way.

✓ In Place

The Panel & the Payer Base

A multi-clinician internal-medicine and family-medicine roster, Medicare accepted alongside a broad commercial payer panel, and telehealth already offered — the substrate remote care programs bill against.

◎ Whitespace

No Remote Care Program Today

No RPM, CCM, or PCM program is marketed anywhere on the practice's website — no legacy vendor to displace, and none of this revenue is being captured today.

The chronic-disease work — checking blood pressures, following A1c trends, adjusting meds between visits — is already happening inside this practice. Medicare now pays specifically and recurringly for that work. A remote care service line is how the practice starts collecting.

The 2026 Window

Three Reasons This Is a 2026 Decision

Care-management billing is the fee-for-service path Medicare deliberately built for practices that manage panels — and the 2026 code set, the practice's live risk contract, and the economics of independent primary care all point the same direction.

New for CY2026
99445 · 99470

Short-Window RPM Is Now Billable

New CY2026 codes 99445 (2–15-day device supply) and 99470 (first 10 minutes of management) remove the 16-day floor that used to block short monitoring windows — post-discharge stabilization, medication starts, and titration checks are now cleanly billable alongside the standard monthly RPM codes.

Verified · Live Now
ENHANCED

Two-Sided Risk Is Already Running

Through ACO A2098, the practice participates in the Shared Savings Program's ENHANCED track — upside and downside on total cost of care, this performance year. Every avoided admission and better-controlled chronic patient now has a second payoff beyond fee-for-service: shared-savings performance the practice participates in.

The Structural Case
~48%

Margin Without Headcount

Independent primary care can't hire its way to new revenue. This model adds a recurring service line at a modeled ~48% practice margin with the enrollment specialist, devices, 24/7 monitoring, and billing engine funded and operated by CoachCare — no new practice staff required.

Hypertension
Type 2 Diabetes
Heart Failure
Chronic Kidney Disease
COPD
The Operating Model

Your Panel, Your Protocols. CoachCare's Engine.

A named service line over the whole multi-chronic Medicare panel, with the practice's clinicians governing every protocol and clinical decision, and CoachCare operating everything underneath.

The Program Stack — RPM + CCM, and What Is Deliberately Off
  • RPM Device-based physiologic monitoring — connected BP cuffs, scales, glucometers — the continuous early-warning and titration layer for the hypertension, diabetes, and heart-failure cohorts.
  • CCM Multi-condition chronic care management for the three-in-four Medicare patients carrying two or more chronic conditions — the volume engine of the primary-care stack.
  • Not PCM Principal Care Management is written for a patient whose care centers on a single dominant condition. A primary-care panel's care management is comprehensive across conditions, so CCM is the fitting code and PCM is not — PCM is switched off and carries zero dollars anywhere on this page.
  • TCM Transitional Care Management at every hospital discharge — not included in the forecast below; every discharge worked is additive revenue and readmission defense.
The Engine — What CoachCare Operates and Funds
  • Enroll An on-site enrollment specialist working your waiting room and your call lists — staffed at CoachCare's expense, embedded value from the start.
  • Devices Cellular-connected devices shipped, provisioned, and supported — no patient Wi-Fi setup, no practice inventory.
  • Monitor 24/7 reading review, alert triage, and patient outreach by CoachCare's clinical team, escalating to your clinicians by protocol.
  • Bill Time-tracking, documentation, and claims generated automatically each month — audit-ready, every patient, every code.
The coordination rule: RPM stacks with CCM for the same patient in the same month, which is why the two curves overlap and why unique patients are fewer than program enrollments. If the practice later adopts APCM (see below), it bundles — it cannot be billed with CCM or TCM in the same patient-month — so the CCM-versus-APCM mix is a deliberate decision, made once, with real panel data.

The CY2026 Billing Stack

ServiceCodes~CY2026 MagnitudeUse in This Practice
Chronic Care Management99490 · 99439$62.10 + ~$47 add'lThe multi-chronic workhorse — 2+ conditions, 20 min/month
RPM setup & device supply99453 · 99454 · 99445 (new)~$20 setup · ~$52/moConnected BP cuffs, scales, glucometers; 99445 makes 2–15-day windows billable
RPM treatment management99457 · 99458 · 99470 (new)$50.66 + ~$41 add'lMonthly review, titration, escalation
Transitional Care Management99495 · 99496~$200 / ~$280Every discharge — additive; not in the forecast below

Dollar figures shown for 99457 and 99490 are MAC-locality rates auto-resolved for zip 94404 (Noridian JE, California locality 05); remaining magnitudes are national non-facility figures.

Off the stack, and off every figure: PCM (99426 · 99427) — a single-dominant-condition code that does not fit a comprehensive primary-care panel, where CCM is the right code. APCM (G0556–G0558) — a build-toward target only, with zero dollars attached.

Four Layers of Value

One Service Line, Four Ways It Pays

The forecast below counts only the first layer. The other three ride on the same infrastructure at no additional cost.

1 · Per-Panel Recurring Revenue
A modeled $3.21M in net reimbursement and $1,537,336 in practice margin over 24 months — recurring, subscription-like revenue from the panel the practice already manages, at a ~48% margin. The on-site enrollment specialist and the entire operating engine are staffed at CoachCare's expense, never deducted from practice margin, and launch adds no practice headcount.
2 · MIPS & Quality Defense
Documented monthly touches and physiologic data on the chronic panel — blood-pressure control, A1c follow-through, medication reconciliation, care-plan documentation — feed exactly the quality measures MIPS scores an independent practice on, turning reporting season from reconstruction into export.
3 · Shared-Savings Contribution
The practice's ENHANCED-track participation makes avoided utilization a second revenue channel. The model projects ~85 avoided hospitalizations over 24 months — roughly $1.27M of acute spend at $15K per admission — accruing to the total-cost-of-care performance the practice shares in through ACO A2098.
4 · Independence Preservation
Revenue diversification is the practical alternative to selling. A recurring service line that doesn't depend on visit volume strengthens the economics of staying physician-owned — the same panel, monetized twice: fee-for-service care management now, shared-savings performance on top.
Direct · Bi-Directional · Native

True Epic Integration, In the Chart You Already Use

Foster City Medical Center runs on Epic — and CoachCare integrates directly and bi-directionally with Epic. Your clinicians enroll and monitor remote-care patients inside built-in Epic workflows, without learning a new system: the whole program lives in the Epic environment.

Epic Foster City Medical Center's instance One chart & in-basket Orders & flags Flowsheets / vitals Health history Billing workqueues CoachCare Remote care platform Cellular devices 24/7 monitoring Health coaches Enrollment team Billing engine FROM EPIC Enrollment flags & trigger orders Patient health history BACK INTO EPIC Discrete vitals — in the flowsheet, not PDFs Care summary & compliance documentation Real-time enrollment status Claims — auto-generated, every patient, every month Clinicians never leave Epic — the program lives in the chart they already use

Integrated Enrollment

Enrollment flags and trigger orders sit inside the clinical workflow; CoachCare's team enrolls qualified Medicare patients on the practice's behalf, with enrollment status visible in Epic in real time.

Discrete Vitals & Documentation

Device readings land as discrete vitals in the chart — not PDFs — alongside an integrated care summary and audit-ready compliance documentation in the record.

Automated Claim Generation

The CoachCare billing engine assembles documentation and generates claims automatically — every patient, every month. Your billers submit; nobody reconstructs 20-minute logs.

< 5 days

from enrollment flag to a patient receiving billable RPM and care-management services.

The only one

CoachCare is the only care-management platform integrated with Epic that provides automated claims creation via its billing engine.

A program only stays efficient and sustainable if the patient and the provider both work in tools they already know — which is what the Epic integration delivers.

Epic integration fees are already reflected in the forecast below at catalog pricing ($4,000 one-time setup).

Verified-Eligible · Unmodeled Upside

The APCM Build-Toward

Advanced Primary Care Management (G0556–G0558) is Medicare's bundled monthly per-beneficiary payment for primary-care panel management — no time-logging, tiered by patient complexity, and reserved in practice for value-model participants. Foster City Medical Center already clears that bar: its verified Shared Savings Program participation is precisely the posture APCM was designed around. None of it is in the forecast on this page — deliberately. Because APCM bundles (it cannot be billed with CCM or TCM in the same patient-month), the CCM-versus-APCM mix is a decision best made after launch, with real enrollment data by patient complexity tier. Until then, APCM is a verified-eligible build-toward target carrying zero dollars anywhere on this page — and the service line built here is the same infrastructure an APCM program would run on.
CoachCare Value Analysis · Modeled for Foster City Medical Center

The Value Analysis

A 24-month forecast for the RPM + CCM stack: a 4,200-patient Medicare panel, six referring clinicians, one CoachCare-funded on-site enrollment specialist, MAC-locality rates for zip 94404. PCM is off — a comprehensive primary-care panel is CCM territory, not single-dominant-condition territory. TCM and shared-savings dollars are not in these numbers, and APCM is named only as a build-toward target with zero dollars attached.

Active Program Enrollments by Program

Monthly active program enrollments (services, not patients) · clinician referrals + on-site enrollment specialist, net of discharges. At a 4,200-patient panel the ceilings sit high — RPM 956, CCM 945 — so enrollment runs for the full two years: RPM reaches its ceiling in month 22 and CCM in month 24. Month 12 holds 1,008 enrollments (671 unique patients); month 24 holds 1,900 (1,239 unique).

Monthly Economics — Revenue, Fees, Margin

Net reimbursement (after denials and coinsurance bad debt) vs. CoachCare fees. $6,500 of one-time setup (implementation + Epic integration) lands in month 1; margin turns positive in month two (~46%), cumulative breakeven arrives the same month, and margin steadies near 48% while the dollars keep climbing with the census — there is no negative-margin quarter.

24-Month Net Reimbursement Mix

$3.21M total across the RPM + CCM stack — an almost even split, with the two programs running on the same enrolled patients

The Financial Summary

ProgramNet reimbursementCoachCare feesPractice margin
RPM — devices, data & management$1,621,527$839,609$781,917
CCM — chronic care management$1,593,195$780,870$812,325
Implementation, Epic integration & outreach—$56,906−$56,906
24-month total$3,214,722$1,677,385$1,537,336
Includes an on-site enrollment specialist staffed at CoachCare's expense — embedded value, never deducted from practice margin.

Year 1 is $370,910 of practice margin on $790,493 of net reimbursement (46.9%); Year 2 is $1,166,426 on $2,424,229 (48.1%) — a growth year, not a flat one; the 24-month margin is 47.8%. Month 1 is −$4,498 as the one-time setup lands ahead of the ramp, and monthly margin is positive from month 2 onward.

Full model available as a companion workbook.

Scenario Explorer — Build Your Own Forecast

Adjust the assumptions and watch the 24-month forecast recompute live. Note: at a 4,200-patient panel the program ceilings (panel × eligibility × acceptance) are not reached until months 22–24, so enrollment throughput — referring clinicians and on-site enrollment specialists — is the lever that moves the 24-month number most. A larger panel raises the ceilings, which matters beyond month 24; a second on-site enrollment specialist changes what happens inside it.
24-mo net reimbursement
$3.21M
24-mo practice margin
$1.54M
Program enrollments at month 24
1,900
Hospitalizations avoided
~85
48,158

Billed Claims / Units

Recurring, subscription-like professional-fee volume over 24 months.

133,828

Physiologic Readings

A continuous clinical picture of the hypertension, diabetes, and heart-failure panels between visits.

~85

Hospitalizations Avoided

≈ $1.27M in avoided acute cost at $15K per admission — accruing to shared-savings performance.

10.23

FTE-Equivalents Absorbed

~21,282 care-team hours of monitoring, outreach, and documentation handled by the service line.

Implementation

Chartered in 30 Days.
Still Growing at Month 24.

CoachCare operates as the service line's engine — enrollment outreach, device logistics, 24/7 monitoring, and billing-ready documentation — while Foster City Medical Center's physicians govern protocols and every clinical decision. Full-service delivery means launch requires no new practice headcount, the Epic integration follows CoachCare's standard build, and the one discovery item that sharpens this forecast — a chart count to confirm the 4,200-patient panel — is a first-week question.

0–30 Days

Discovery & Charter

Run a chart count to confirm the 4,200-patient Medicare panel (discovery item #1). Charter the service line, stand up the Epic integration and billing configuration, sign off protocols for the hypertension, diabetes, heart-failure, CKD, and COPD pathways.

31–90 Days

Launch Enrollment

The CoachCare-funded on-site enrollment specialist begins working the panel; connected devices ship to the first RPM cohorts; CCM enrollment runs in parallel. Roughly 155 active program enrollments by day 90.

91–365 Days

Build the Census

Enrollment runs continuously through year one, reaching ~1,008 active program enrollments (671 unique patients) and ~$132K/month in net reimbursement at a ~48% practice margin by month 12 — with the ceilings still well above the census.

Months 12–24

Grow Into the Ceilings

Year 2 is a growth year, not a flat one: RPM reaches its modeled ceiling of 956 in month 22 and CCM its 945 in month 24, ending at ~1,900 active enrollments (1,239 unique patients) and ~$248K/month in net reimbursement. Because pace — not the ceiling — is the constraint through most of the horizon, a second enrollment specialist pulls this curve forward.

Months 12–18

Decide the APCM Question

With real enrollment data by complexity tier, weigh the CCM-versus-APCM mix that the practice's verified shared-savings posture makes available — and revisit the panel definition once the chart count is in.

About CoachCare

The Experience to Get It Right

The service line described on this page runs on infrastructure already proven at national scale.

500,000+

Patients Managed

Over 400 managed conditions for 500,000+ patients.

10,000+

Clinicians on the Platform

Providers running remote care programs day to day.

1,000+

Implementations

Successful program implementations.

5M+

Claims Generated

Care-plan coding and billing behind more than 5 million claims.

100M+

Vitals Recorded

Over 100 million vitals recorded and 4 million+ care actions enabled.

Policy Watch · CMS-1848-P

2027 Proposed Rule Insights

CMS's CY2027 Physician Fee Schedule proposed rule, published July 16, 2026, proposes to reprice remote physiologic monitoring. Here is what it reaches, what it leaves alone, and how the operating model behind this service line absorbs it.

1

The Proposal Is Confined to RPM

CMS's remote-monitoring proposals sit in one code family: RPM. CCM, PCM, and TCM are not part of them. That distinction lands directly on this forecast — CCM carries $1,593,195 of the modeled $3,214,722 in 24-month net reimbursement, and the TCM touch at discharge is outside the proposal entirely. Neither is in scope.

2

CoachCare Is Building the Contingencies Now

The delivery model has more than one shape, and CoachCare is preparing each so the service line's economics hold wherever the rule settles. One unbundles the program into its parts — SaaS platform, device logistics, and program enablement — priced as components. Another engages CoachCare to run the staffing itself, an MSO-style arrangement in which the practice owns the clinical program and the billing while CoachCare carries the labor model. Neither requires re-architecting the service line described on this page.

3

ACCESS Moves Remote Care to Risk-Based PMPM

Alongside the fee schedule, CMS's ACCESS Model pays remote care as a risk-based per-member-per-month arrangement rather than per code: recurring per-beneficiary payments, half of each one withheld and reconciled against outcome attainment. Cardiometabolic care is among its four clinical tracks. What earns under that structure — controlled pressures, titrated therapy, decompensations caught early — is what this service line is built to produce.

What the Proposal Actually Takes Off This Forecast

This forecast repriced code by code at CMS's CY2027 proposed values, at this practice's own MAC locality rather than national averages. Same enrollment, same phasing plan — only the rates move.

−20.7%
The headline per-code cut — device supply (99454 / 99445), the code the proposal reprices hardest.
→
−9.8%
The RPM patient-year, because device supply is only 34% of it — the management codes barely move.
→
−6.0%
The whole service line, because CCM carries 49.6% of the forecast and is not in scope.
RPM alone — the only code family in scope$1,621,527 over 24 months
−$158,697
−9.8% of RPM
The whole service line — RPM + CCM$3,214,722 over 24 months
−$192,137
−6.0% of the whole

Both bars run on the same dollar scale, so the red slice is nearly the same width in each — the same dollars, measured against a larger base. The empty track on the top bar is the care-management revenue RPM alone does not include.

RPM, retained at CY2027 proposed rates The proposed reduction CCM — not in scope

Repriced at this locality's own geographic adjusters. The RPM reductions fall almost entirely on practice expense, so the untouched work component carries more weight in some localities than others; the same repricing at national rates would be −8.8% on RPM. Of the $192,137, RPM accounts for $158,697 and the care-management arm for $33,440.

Where the Proposal Lands, Code Family by Code Family

CY2026 versus CMS's published CY2027 proposed values, shown at national non-facility amounts so they can be read against CMS's own tables. This practice's locality-adjusted amounts differ; the repricing above uses the local figures.

Code familyWhat CMS proposedCY2026CY2027 proposedChange
In scope — remote physiologic monitoring
99454 / 99445 · device supplyPractice expense recrosswalked$52.11$41.38−21%
99457 · management, first 20 minDirect practice expense removed$51.77$49.59−4%
99458 · management, each addl 20 minDirect practice expense removed$41.42$40.39−2%
99453 · setup and patient educationCrosswalked; one-time per patient$21.71$20.03−8%
Not in scope — the codes the proposal does not reach
99490 / 99439 / 99491 · CCMNo structural change proposed$66.13$64.04−3%
99495 / 99496 · TCMNot addressed by the proposalOutside the remote-monitoring provisions entirely

National non-facility amounts; CY2027 values are CMS's own published proposals in Addendum B of CMS-1848-P. The care-management rows show the lead code in each family; every code in those families moves within about 4% in either direction, which is ordinary annual movement rather than a repricing. The RPM reductions are also phased — section 1848(c)(7) of the Act caps any one code's total-RVU reduction at 19% in a single year, and CMS publishes the affected codes, so CY2027 is a single-digit year for a typical program and the remainder arrives no earlier than CY2028.

None of this is final. CMS-1848-P is a proposed rule. Comments are due September 14, 2026, the final rule is expected in early November, and it takes effect January 1, 2027. CoachCare is leading the advocacy — filing comments, putting the device cost and pricing evidence in front of CMS that the rule itself states the agency does not have, and helping practices file their own. This practice gets the final rates, and the model rerun against them, the week they publish.
Why CoachCare for Foster City Medical Center

Built for the Way This Practice Runs

Six reasons this partnership fits Foster City Medical Center specifically, not remote care in general.

Epic

We run inside the chart you already use

CoachCare integrates bi-directionally with Epic: eligibility flags and orders leave the EHR, and discrete vitals, care documentation and claim-ready charges come back into it. One chart for clinicians, one workflow for the billing team, no second system to stand up.

Full service

The model that runs without hiring

Enrollment outreach, the care team, device logistics, 24/7 alert triage and billing preparation are CoachCare's payroll. The practice inherits a running program at a 47.8% margin, with no hiring cycle. On-site enrollment is our expense — telephonic outreach converts about 8%, so we staff the clinic instead.

Governance

The practice stays in charge

Your physicians set the protocols, sign the care plans and make every clinical decision, and claims go out under the practice's own entity. CoachCare supplies the staff, devices, platform and billing preparation under that governance — the operating model an independent practice keeps control of.

APCM upside

One spine on the panel you already manage

Advanced Primary Care Management codes G0556 through G0558 are documented and billed monthly on the chronic panel the practice already sees. The mix of monitoring and care management is a deliberate decision, made once, on the patients whose care the practice already owns.

Quality defense

Reporting season becomes an export, not a rebuild

Documented monthly touches and physiologic data on the chronic panel — blood-pressure control, A1c follow-through, medication reconciliation, care-plan documentation — feed exactly the measures MIPS scores an independent practice on. What used to be reconstructed at reporting time is already recorded.

Aligned

Paid as you enroll — no capital, no lock-in

Fees are per active patient per month; there is no capital outlay and no payroll ramp. Because the forecast is set by enrollment pace, throughput is the lever. If the census does not build, CoachCare does not get paid, and the forecast, Disclosures and workbook behind this page are yours to keep either way.

The ask: a working session to validate the Medicare panel against the practice's own chart counts, confirm the APCM mix, scope the Epic interface, and set the go-live cohort.